Remove my contact details from Wren Data

We respect your choice

We want our data to be useful, never unwelcome. If you do not want to hear from Wren Data or have your contact details included in our marketing data, let us know below.

There are no questions to answer and you do not need to give us a reason. We will simply opt you out.

What we’ll do

We will stop sending you marketing emails from Wren Data.
We will remove your matched contact details from future marketing data supplied by Wren Data.
We will make your opt-out available to our customers so they can suppress details they previously received from us.

We normally update our own systems within 24 hours. Our customers are required to check our suppression service before using Wren Data for marketing and at least once every 30 days.

Email address (required)

The address you want us to stop contacting.

If you have multiple email addresses, please raise a separate request for each one, as the email is matched exactly.

Name (optional)

Helps us find your record, but isn’t required.

Business or organisation name (optional)

Also helps us find and match your record.

Your rights

To object to direct marketing (UK GDPR Article 21). This right is absolute. You do not have to give a reason and we cannot refuse. That is what this form is for.
To stop electronic marketing (PECR regulation 22). We must stop sending marketing email once you tell us to. That is what this form is for.
To erasure (Article 17). We already erase your data entirely instead of just suppressing it, but we retain limited information on a suppression list (your email address) so that we can continue to respect your opt-out. That is what this form is for.

More information about your opt-out

We retain limited identifying information on our suppression list so that we can recognise your details and continue to respect your opt-out. Your suppressed details will not be included in future Wren Data exports intended for direct marketing.

Our customers are contractually required to check the Wren Data suppression service before conducting direct marketing and at least once every 30 days. They must remove or suppress any matching contact details they previously received from us.

A customer may hold the same details from another source. Wren Data cannot remove independently sourced information from a customer’s systems, but you may object to that customer’s use of your personal data for direct marketing by contacting them directly.

Your request applies to the personal contact details we can match to you. It does not automatically remove the business itself or non-personal company information from business directories.

We will not email you about this request except if we need more information to identify the correct record — any such message will relate solely to your opt-out, never to marketing.

How we use the information on this form

We record your email address, anything else you type here, and the IP address the request came from. The IP address is used only to detect abuse of this form — our legitimate interest in keeping it working — and is deleted after 90 days. Your email address is kept on the suppression list indefinitely, because that is the only way to continue to respect your opt-out.

Our full privacy policy explains where we source data from, who else receives it, how long we keep it, our lawful basis for processing it, and your right to object in full.

Who we are

The data controller is Wren Data Ltd, registered in England and Wales, company number 17382891. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.

For any privacy question, or to exercise a right this form does not cover, contact compliance@wren-data.co.uk.

Questions or complaints

If you are concerned about how Wren Data has collected, used or shared your personal information, you can raise a data protection complaint with us.

Make a data protection complaint

You can also contact us by emailing privacy@wren-data.co.uk or writing to:

Data Protection Team
Wren Data Ltd
128 City Road, London, EC1V 2NX, United Kingdom

We will acknowledge your complaint within 30 days. We will investigate it without undue delay, keep you informed where further time is needed, and explain the outcome of our investigation.

If you are dissatisfied with our response, you can complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or on 0303 123 1113. You do not have to wait for our response if you are entitled to approach the ICO directly.

If you have difficulty using this page, see our accessibility statement or contact compliance@wren-data.co.uk and we will help you submit your request another way.